Santamarina Steta

Consumer Protection

We represent clients in the submission and defense of claims before the Federal Consumer Protection Bureau (Procuraduría Federal del Consumidor or PROFECO) and we follow up on the proceeding through conclusion.

We represent various suppliers of goods and services and commercial clients in compliance with applicable consumer protection provisions, including the preparation and registration of adhesion contracts required by the Federal Consumer Protection Law and the Mexican Official Standards issued by the Ministry of Economy; promotions and advertising aspects, recall programs, among others.